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Energy Insights

Unpacking Perth Energy: The Powerhouse of the West

Perth Energy Business, a subsidiary of AGL Energy, is a leading energy provider in Western Australia. They offer a range of services to business customers, including electricity, gas, commercial solar solutions, and carbon-neutral options. Businesses can compare Perth Energy's prices to other retailers using Energy Action's procurement services.

Illuminating Insights: A Snapshot of Perth Energy Business

  • Perth Energy is a comprehensive energy solutions provider based in Western Australia, catering to businesses of all sizes.
  • They offer a range of services including electricity, gas, commercial solar solutions, and carbon-neutral options.
  • Perth Energy was acquired by AGL Energy in 2019, bolstering its presence and influence in the Western Australian energy market.
  • They provide straight forward services, with eligibility based on annual energy expenditure and location.
  • Perth Energy's commercial solar solutions and Power Factor Correction product enable businesses to reduce their reliance on grid electricity, leading to significant cost savings and a reduction in carbon emissions.
  • Their carbon-neutral offering allows businesses to offset the carbon emissions associated with the lifecycle of their energy-related products.
  • They are committed to resolving any concerns or disputes with their customers, with the Energy Ombudsman available for unresolved complaints.

A Spectrum of Energy Solutions

Perth Energy is not just an energy provider; it's a comprehensive energy solutions partner. The company caters to a wide range of businesses, from fledgling startups to established small-to-medium enterprises, and even large industrial or commercial operations spread across multiple sites.

The company's services are as diverse as the businesses it serves. They offer electricity and gas, but their commitment to sustainability is evident in their additional offerings. Perth Energy provides carbon-neutral options, commercial solar solutions, and energy efficiency strategies. These services not only help businesses reduce their carbon footprint but also contribute to significant cost savings.

A New Dawn with AGL

In 2019, a significant development unfolded in the Western Australian energy market. AGL Energy, the largest ASX-listed investor in renewable energy generation, acquired Perth Energy. This strategic move marked a new dawn for Perth Energy, bolstering its presence and influence in the region.

Accessing Perth Energy's Services

Accessing Perth Energy's services is a straightforward process. Businesses that spend over $13,000 annually on electricity or use more than 50MW/h of electricity per year, and are located within the South West Interconnected System (SWIS) region, can avail of Perth Energy's electricity services. For gas services, businesses spending over $6,000 annually or using more than 180Gj per year, and located between Dampier to Bunbury, are eligible.

Harnessing the Sun: Commercial Solar Solutions

One of the standout offerings in Perth Energy's portfolio is their commercial solar solutions. Businesses can significantly reduce their energy costs by harnessing the power of the sun. By installing solar panels, businesses can lower their reliance on grid electricity, leading to substantial savings.

Moreover, the reduction in grid electricity usage also means a decrease in grid-electricity related carbon emissions. This dual benefit of cost savings and environmental responsibility makes Perth Energy's commercial solar solutions a compelling choice for businesses.

Power Factor Correction: Maximising Energy Efficiency

Perth Energy's commitment to energy efficiency is further demonstrated by their Power Factor Correction (PFC) product. PFC is a technique that aims to improve the efficiency of power delivery. Businesses can lower their energy costs by reducing the amount of energy drawn from the grid.

Interestingly, Perth Energy's PFC product is supplied Carbon Neutral by default. This means businesses can have an even greater positive impact on the environment by choosing this service.

Carbon Neutral: A Step Towards Sustainability

Perth Energy also offers a carbon neutral option, allowing businesses to offset the carbon emissions associated with the lifecycle of their energy-related products. This includes the manufacturing, installation, maintenance, and disposal of equipment.

With the option to add Carbon Neutral to their Commercial Solar service, businesses can offset the emissions associated with the entire lifecycle of their solar system. This offering is a clear demonstration of their commitment to sustainability and their drive to help businesses reduce their environmental impact.

Customer Service: Resolving Concerns and Disputes

Perth Energy prides itself on delivering quality, reliable services to its customers. They recognise that they may sometimes make mistakes and are committed to resolving any concerns or disputes with their customers.

If a customer has a complaint or would like to send feedback, they can get in touch with Perth Energy directly. If the complaint cannot be resolved satisfactorily, customers may contact the Energy Ombudsman, a free, fair, and independent dispute resolution service for energy consumers in Western Australia.

The Impact of Perth Energy's Services

Perth Energy's comprehensive suite of services has a profound impact on businesses and the wider community in Western Australia. Their energy solutions not only provide cost savings for businesses but also contribute to environmental sustainability.

The commercial solar solutions and Power Factor Correction products they offer enable businesses to reduce their reliance on grid electricity. This leads to significant cost savings and a reduction in carbon emissions. By choosing these services, businesses can demonstrate their commitment to sustainability and make a positive impact on the environment.

The Carbon Neutral Offering: A Commitment to Sustainability

Perth Energy's carbon neutral offering is a testament to their commitment to sustainability. By choosing this service, businesses can offset the carbon emissions associated with the lifecycle of their energy-related products. This offering allows businesses to take a significant step towards sustainable operations and contribute to the fight against climate change.

Customer Service: A Commitment to Quality and Reliability

Perth Energy's commitment to quality and reliable service is evident in their approach to customer service. They are proactive in resolving any concerns or disputes with their customers, demonstrating their dedication to customer satisfaction. If a complaint cannot be resolved satisfactorily, customers have the option to contact the Energy Ombudsman, a free and independent dispute resolution service.

Conclusion: Illuminating the Path Forward

Perth Energy, the powerhouse of the West, continues to illuminate the path forward for businesses in Western Australia. Their comprehensive suite of services, commitment to sustainability, and dedication to customer service make them a trusted partner for businesses across the state. As we move towards a future where sustainability is increasingly important, Perth Energy's services will continue to play a crucial role in driving both economic and environmental benefits.

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