Make a payment

Energy Insights

Factors to Consider When Choosing an Energy Supplier for Procurement


Choosing the right energy supplier is an important choice for any business. It's not only about getting the best deal; it's about ensuring reliability, service quality, and alignment with your company's needs and values.

Understanding the Energy Market

The energy market is complex and ever-changing. Businesses must navigate through various suppliers, each offering unique pricing models and services.

Pricing Structures

Pricing ModelDescriptionSuitability
Fixed RateConsistent pricing over contract termBudget certainty
Variable RatePrice fluctuates with marketFlexibility

Understanding these structures is key to making an informed decision that aligns with your business's financial strategies.

Contract Terms and Conditions

The fine print is important. Look beyond the pricing to understand the contract length, termination fees, and any other conditions that could have a long-term impact on your business.

Customer Service and Support

Customer service that is reliable is essential. Evaluate the supplier's responsiveness, availability of support, and quality of their communication.

Energy Source and Sustainability

Green energy is becoming more popular among businesses. Assess suppliers based on their renewable energy offerings and sustainability policies.

Regulatory Compliance and Standards

Ensure that your supplier follows the latest regulations and industry standards. Compliance is not only a legal requirement, it is also a reflection of their professionalism and reliability.

Supplier Reputation and Reliability

Research the supplier's history and reputation. Past performance and customer feedback can give useful information about their reliability and service quality.

Billing and Payment Flexibility

Consider how the supplier handles billing and payments. Look for transparency in billing practices and flexibility in payment options.

Technology and Innovation

Suppliers who embrace technology offer more efficient and modern energy solutions. This can include online account management, energy usage tracking, and innovative energy-saving technologies.

Risk Management and Market Position

Assess how the supplier manages risks and their stability in the market. A supplier with a strong market position is likely to offer more reliability and security.

Scalability and Future Needs

Choose a supplier that can grow with your business. Consider your future energy needs and whether the supplier can accommodate changing demands.

Case Studies and Testimonials

Look at case studies and testimonials to understand other businesses' experiences with the supplier. This real-world feedback is invaluable in assessing their suitability for your needs.

Negotiation Strategies for Businesses

Negotiating with suppliers can lead to better terms and prices. Know your leverage points, such as energy consumption patterns and contract flexibility.


Choosing the right energy supplier is a nuanced decision that goes beyond price. Consider these factors to ensure you select a supplier that best meets your business's energy needs.


1. What should I prioritise, price or service quality?

It depends on your business needs. While price is important, service quality and reliability can have a greater long-term impact.

2. How can I verify a supplier’s sustainability claims?

Look for certifications, sustainability reports, and independent reviews to verify a supplier’s green energy practices.

3. Is it beneficial to choose a local energy supplier?

Local suppliers may offer more personalised service and better understand local regulations and energy needs.

4. What are the risks of variable pricing models?

Variable rates can fluctuate with market changes, leading to unpredictable costs.

5. How often should I review my energy procurement strategy?

Regularly reviewing your strategy ensures it aligns with market changes and your evolving business needs.

Ready for change? Contact us.


    © 2021 Energy Action. All rights reserved. ABN 90 137 363 636
    Contact Us
    crosschevron-down linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram