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Case study

The Y Whittlesea

Helping The Y Whittlesea navigate a turbulent and complex energy market

The client

The Y Whittlesea exists to serve and strengthen the community, making a positive difference by providing each and every young person with opportunities to be healthy, happy, and connected.

With over 450 staff across the community and around 20 volunteers, they manage multiple facilities and services​ across the City of Whittlesea.

The Problem

Fluctuating energy bill costs due to energy market volatility

"Our energy bills were fluctuating so much, we asked our Retailer for a review they suggested that it was not a service they offer. I got in contact with Energy Action and they completed a full analysis and explained the fluctuations so it was easy to understand."

- Ru Thomas, Finance Manager

The Solution

We conducted a review on The Y Whittlesea's energy bills and were able to break down the various components and factors that were influencing the pricing on their bills to help The Y Whittlesea make an informed decision.

We also conducted a reverse auction to get them contracted at the most competitive rates.


"The seamless handling of the entire process and their commitment to ensuring my understanding and satisfaction made it a truly positive experience. I am grateful for their expertise and professionalism, and I highly recommend Energy Action for anyone in need of such services."

- Ru Thomas, Finance Manager

The Y Whittlesea

Our reverse auction and expertise allowed The Y Whittlesea to gain clarity on their bills and become more confident in making the right decisions when it comes to contracting in an unstable market.

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