Is Retailer Loyalty Costing Your Business?


In most industries, customer loyalty is rewarded. In the complex world of energy contracts, this is not the case. In fact, being loyal can actually see you penalised if you do nothing. 



What are you doing to make sure your business is on the best energy deal? When it comes to electricity contracts, it pays to be picky.

With high volatility and increasingly confusing contract fine print, what are you doing to make sure you're receiving the best energy deal? If you've let your electricity contract expire recently or have been loyal to your retailer for years, there's a high chance that you're now on default rates. 

Under Australian Energy Regulator laws, retailers are obliged to offer you default rates if your market contract has ended and you have not negotiated another market contract. It’s important to understand that default rates, also known as 'standing offers' are without discounts and generally more expensive than market retail contracts. In fact, these default rates could be 3x more expensive than what your original contract had been.

For larger businesses, the difference could add up to thousands of dollars a year, impacting bottom lines and profit margins. Fortunately, Energy Action have a range of competitive, simple and innovative procurement solutions that are helping businesses everyday not only avoid default rates, but securing the most competitive rates available on the market.

You don't have to wait to negotiate, whether your contract has expired or is expiring, the best time to start is now. Make sure your retailer loyalty isn't costing your business.

Let Our Team Help You Secure The Best Energy Deal Today

When it comes to energy contracts, it pays to be picky. Contact us now for an obligation free consultation and avoid default rates!

Help me get the best deal for my next energy contract!

Innovative Procurement Solutions That Are Keeping Retailers Honest

Whether you're a smaller sized business or a complex multi-site, we've got the procurement solutions for your needs. Designed to maximise competitive tension and ensure retailers are putting their best foot forward.


Australian Energy Exchange (AEX) - energy retailers competitively bidding for your business

All retailers are invited to bid for your electricity contract through our unique Australian Energy Exchange (AEX) platform. The reverse auction model maximises competitive tension by forcing retailers to put their best offers forward in a live online auction. 

Working with all major retailers, our reverse auction platform helps you avoid the complex and time consuming quote comparison process. Watch the prices drop as we help you secure the best deal on the market.


Request For Proposal (RFPs) - tenders tailored to your business needs

While our Reverse Auction secures the best price on any given day, our Request For Proposals provide a tailored procurement solution for businesses with complex energy needs.

We deep dive into your energy needs and offer retailers the opportunity to submit their best proposals. Let us take the guess work out of your energy contracts by reviewing, comparing and contrasting every aspect from negotiable charges to terms and conditions to find the best option for your business.


Progressive Purchasing - benefit from downward pricing trends with short term contracts

Be more responsive to price and volume volatility with a structured product, by evaluating your volume requirements at regular intervals during your contract - rather than at the end.

Unlike standard fixed price and volume contracts, this high-touch procurement solution allows you to alter your volume commitments during the contract term. Our regular assessment of your consumption allows you to effectively mitigate volume risk. 

Don't Pay More Than You Have To, Talk To Our Specialists

Make sure you're maximising your profits by minimising your energy spend. Fill out the form below to get in touch and get the process started: